FAQ

 

Frequently Asked Questions

Creating an account is simple. Click on the "Sign Up" button in the top right corner of our homepage. Fill in your email address, create a password, and complete the registration form. Once submitted, you'll receive a confirmation email. Click the verification link, and your account will be ready to use.

We accept a variety of payment methods including Credit/Debit Cards (Visa, MasterCard, American Express, Discover), PayPal, Apple Pay, Google Pay, and Bank Transfers. All transactions are secure and encrypted for your protection.

We offer a 30-day satisfaction guarantee on all our products. If you're not completely satisfied with your purchase, you can return it within 30 days for a full refund or exchange. Items must be unused and in their original packaging with all tags attached.

Standard Shipping typically takes 5-7 business days, Express Shipping 2-3 business days, and Next Day Delivery is available for orders placed before 2 PM. International shipping typically takes 7-14 business days, depending on the destination country and customs processing.

You can track your order by logging into your account, navigating to "Order History" in your dashboard, and clicking "Track Package" next to your order. You'll also receive tracking information via email once your order has been shipped.

Yes, we ship to over 100 countries worldwide. International shipping rates and delivery times vary by location. Please note that international orders may be subject to customs fees, import duties, or taxes, which are the responsibility of the recipient.